Sony India — Faulty product and unethical behaviour aimed to harass customer and make money by unethical way in india

Address:	400063
Website:	SONY.CO.IN

I purchased sony xperia zr around 17 dec 2014for rs 17500, few days back ie 29th feb 2016. I experienced that my phone's earpiece was not at all working .So i went to service center of sony in malad east mumbai on 1st march 2016.They said phone cant be repaired and you need to replace it .I called customer care to confirm the same .Later on they charged me rs 115 and said i need to submit the cellphone and they will provide me a re fabricated mobile and i will have to purchase that for 67% of mrp and the phone will have 90 days warranty .Now i want to know if mobile is not repaired how can they provide me re fabricated phone and also earpiece hardly cost rs 1000 for which i have to pay rs 10000 and it is simply sony trick to sell their faulty product and sustain in market .Since sony mobile is dying from market it is a unethical way they found out to loot from our Indian market and make fool o[censored]s Indian. I request all people not to purchase sony device they are all faulty product and their after sale service is worst .I want sony to repair the phone or refund atleast rs 10000 in lieu of phone