Sony India — Fraud service guarantee | |||
I submitted my handset SONY XPERIA Z3 COMPACT to your authorized service station I CONNECT located in GURGAON(HARYANA) on 13th August 2015 with power button problem, and they told me that they are going to tell me the estimate of repair on max 17th August 2015 as my handset is out of warranty because of water issue, but still they didnt revert yet and when i contact them they said in evening you are going to recieved an sms regarding estimate but till date i didnt recieved any sms regarding same, Kindly look over this so that i can get my handset back. Name:Kumar Abhishek My Job Sheet No:W[protected] Mobile No:[protected] Was this information helpful? | |||
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After my previous complaint i got a call from sony india repair and replace department from Mr.Shrivastav and he told me that send me your bill copy and they going to refund my full amount but after verifying that my phone is under warrenty they told me that give me account no and ifsc code so that they can tranfer the amount but they transfered money from my account and first they told me that they going to transferd amount on same day and after that they told me on thursday means today your money going to transfered and now they say on monday your money going to transfer because his account got blocked. I am attatching the transaction with this kindly check
This is a very bad experience i am getting from sony and this is also a crime so kindly check on this
Employe name from whom i am getting call: Mr. Shrivastav and his mobile no:[protected]
Name:kumar abhishek
Mob no:[protected]