Sony India — Horrible after selling services

Address:	New Delhi, Delhi, 110058
Website:	Sonyindia.co.in

To whom so ever it may concern, This is to inform you that i bought a sony television on 12/11/2015 from a retailer 'electronic paradise' based in Janakpuri, New Delhi .. However they were good at their end they got it delivered to us within an hour and we were informed that the installation will be done maximum by the next day i.e. 13/11/2015 ... On 12th it was vishkarma day i think so it was quite understood ... However on 13th i called the 1800 number for you guys .. A guy picked the call i talked to him about the installation which was pending .. Now this guy being very rude said that installation gets done by a third party so u dont have to call us about this .. I waited .. Didnt hear from anyone ... 13th passed away .. I called on 14/11/2015 where i was told a company named BR electronics have been assigned to install the television ... Whose number is always busy... Den i called sony's 1800 number in evening . This guy named Jitender i suppose told me that he is the floor supervisor due to festive season they were unable to install the television it will be done before 12pm of 15/11/2015 ... I am writing this message to u at 12 30 pm of 15/11/2015 as i haven't heard from anyone till now .. If this is the quality of services that sony provides .. I am really sorry but i will not recommend anyone to buy any sony product .. However I will like to take this thing to higher level.. This message is in regards to service request id 28918762 ... If you guys cant get your product installed .. Which was supposed to be a free installation kindly get ur product out of my place and get my money refunded as soon as possible.. Thanking you, Disappointed customer