Sony India — HT RT40 home theatre system

Address:

Vadodara

Dear sir/ma'am,

I went to repair my home theatre soundbar speaker at kunj society, vadodara. After checking we found one speaker having crackling sound when loud. They told me we will call after checking. Then i got call in afternoon that your 3 speakers have to replace. They give me 5064 rs estimate. I told her that out of 3 speakers my 2 speakers were alright. What is the reason for that? She told me that I will call back to you when technical will come. Then i go to take back the speakers. At that time i found 2 speakers not working. And they are arguing that 3rd speaker also stop working. I have questions about sony company and technicians. Quality of sony speakers are poor or technicians doesn't having knowledge to repair it. Why i should bear charges for improper skills of your technicians. I will pay for only one speaker. Kindly do the needful.

Job no. J00998032
Date. 10.08.2020
Service center- kunj society, alkapuri, vadodara.

Regards,

Mitul soni.

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