[Resolved]  Sony India — Installation of HD LED TV KDL-42W700B

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Chennai, Tamil Nadu

I have purchased SONY KDL-42W700B on Sunday[protected] and the unit was delivered on the same day. We got SMS the following day stating the SONY technician will be available at home for the installation. We waited for another day and no one turned up. We called back to the contact number provided numerous times - we got the same reply at all times (The concerned person will come by evening). If this is the case the technician should have turned up by yesterday. But has not yet turned up still. It's[protected] today and still the TV is not yet installed. Can you look in to this matter urgently and send a person to connect our TV. What is the use of TV simply lying for nearly 4 days. Is this how Sony serves its customers? Can they answer correctly atleast saying technician would not be able to attend and will come on the other day? Is this common sense for an individual to say if he is held up? I am not really happy with the way SONY is handling such basic things.