Sony India — klv-40r452a service

Address:

Lig 160 R.P. Nagar niharika korba CG, Korba, Chhattisgarh, 495677

I purchased sony bravia 40 inches tv way back in 2014 but recently due to lightning strike my tv is not starting so complaint register - j91094437
But according to them they don't have spares of this model and they are offering replacement of tv with discount rate with is approximately same as market rate.

As a brand name we choose sony for reliable service but in my case i am not getting service and the scheme of replacement of tv is also pathetic as the new tv market price is same which sony is offering for replacement

Also please answer why should I buy another sony product if same story has to repeated after 4 or 5 years for spares.