Sony India — Laptop Hard Disk Got Changed | |||
Hi, I am having Sony Vaio Laptop and it faced display problem in November 2014. On 15th November, 2014 I went to Sony Center MDC sector 5 Panchkula. They told expenses will be around 20k so I waited for 2 months and tried to get it rectified from outside instead of Sony Center. When that outside vendor opened my laptop in front of me I was totally shocked, my hard disk was changed. Instead of 500GB it was 320 GB only and I lost all my confidential data. When I approached Sony Center again they told it may happen but they can't fix it. They told sometimes lot of machines are opened at the same time and it may happen that hard disk may got changed. They told they can try but no certain answer. I though Sony Center people are trustworthy but they don't care at all about customer's data. I don't what to do now. So wrote my complaint here. May be I can find some solution. How I will get my hard-disk and my data back. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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