Sony India — Laptop SONY

Address:

Chennai, Tamil Nadu

I live in Oliver Road, Mylapore, Chennai 600004. I needed to repair my SONY, VIAO laptop, and checked with your toll free number[protected], for the nearest service point. They gave me an address at 22 Greames road, 2nd floor, Ali towers, and contact number as [protected]. When I contacted this number, some irritated gentleman said the number is wrong, and I should not disturb him. Not knowing what to do I went to the nearby SONY dealer on CP Ramaswamy Road, and to my surprise found a SONY service centre there. My first complaint is that I was misdirected to a far off centre, while another one was available very close to me. Second is that even in the referred case they had a wrong telephone number. May I have your answer as to why such a customer DIS service is being done?