Sony India — Laptop VAIO issue

Address:

Bangalore, Karnataka

Hi I am sankari kannan from bangalore and have purchased Sony VAIO Laptop E Series VPCEA22EN since last 3-4 years I am having issue with over heating of the fan within 10 minutes of laptop log in I checked with the sony dealer from whom i purchased. He said this is becoming common in this series and model and we have to live with it. As a consumer. why should i bear the brunt of a bad design of Sony company and defective product after paying 40k INR for this laptop. You shoudl have recalled such defective laptop the mometn you know there is a known issue Even defective cars are recalled by the Automobile manufacturers. why not laptops. After putting my hard earned money into your laptop after trusting your brand, i get such defective laptop. not only me, you have cheated so many other customers who bought this model from you What is the answer to my grievance. am i supposed to shut off the laptop after 10 minutes just because of your design issue /faulty fan I want some answer to my grievance here. Sankari kannan from Bangalore. my email id is [protected]@yahoo.com and number is [protected] i will be forced to circulate my experience with sony to my circle of firends, my office and social and networking media if i do not get positive reply to my query or compliant