Sony India — LED-TV panel board of the set needs to be changed

Address:769001

Date :[protected]
Dear Sir,
I have purchased a LED-TV of your made for about two years ago. Recently it is out of order and requires servicing and so I contacted your service center with the TV set at Rourkela, Odisa that is registered with Job No. 60386835. The center informed me that the panel board of the set needs to be changed. After a few days, the center persisted as of that the panel board is not available and insisted of purchasing me a new set at the price of 25% of the actual value.
But I am to request you to consider my case sympathetically as how I can leave off my set of 2 years old and spend a lum-sum money for an another set.
I shall be obliged if you kindly arrange to change the panel board or supply a new set at free of cost.
I am naturally very anxious about it and should be glad at an early arrangement.


Yours faithfully,
Sarbendu Jana

Name : SARBENDU JANA
Address: ROURKELA, ODISHA
Mobile: [protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information