Sony India Ltd — Panel error 40 " sony bravia led tv | |||||
Sir, I have purchased a 40 " sony bravia led tv in march 2012. the tv started showing lines in display with loss of colour patterns in feb 2015. ai purchased the same from Bismi home applainces, ernakulam . i contacted them and they give a toll free no and I called them and told about the complaint they said that they will inform about it later. After some days they called me and was told that their authorised service people Madonna company will call me . they called after some days (by the time the 3 yrs has already over) and told me that the technician will come and inspect it . he came and inspected and told me that the panel is gone you have to replace the panel.and it will cost about 21000 rupees! Sir I have paid 56000 rupees for this TV and i have to pay 21000 again to get it repaired !!Can you do some thing to solve the issue so that it will be repaired and the popularity of sony remain intact ? Was this information helpful? | |||||
Sony India customer support has been notified about the posted complaint. | |||||
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