Sony India — Missing part

Address:

500094

Dear Sir/Madam, I am John David and I have purchased Sony LED TV 43" with Android support from Bajaj Electronics, A.S Rao nagar. We have received the complete box packed and sealed delivered to my home address. Since then we havent touched that box and only sony installation person had opened the box in front of me and found that there is no wall mountable brackets available. Regarding this on the spot i enquired the service person about the bracket but he told that it should be in the box and as it is not available i would take up a complaint and forward it to sony. From that day i ve been following them up but sony is saying it with showroom guy and told us to contact them for solution. I contacted showroom guys and they are blaming sony. sony and Bajaj electronics are blaming each other for not providing Wall mountable brackets but my issue is not solved. I request you to resolve my issue by contacting these two partners and let me have my Wall mountable brackets back which i consider as my right. My Details are : Purchased by : Mr. John David M, [protected] Purchased date: 10/10/2015 Purchased place: bajaj electronics, A.S.Raonagar,[protected] / 40157352 installation date: 12/10/2015 Invoice number: ASR/15/10872 TV Model Number: KDL-43W800C TV serial number : 8517700