Sony India — Mobile not repaired under warranty | |||
I purchased a new Sony Xperia Z mobile (IMEI no.- [protected]) from Venkateshwara Distributors Pvt. Ltd., K-103B, Lajpat nagar_2, new delhi[protected], [protected]) on 6August 2014. Few months ago i went to sony service centre to get my phone repaired so i submitted the phone in the service centre but few days later itself my phone was returned to me unrepaired because according to the company the IMEI no. of my phone is registered since year 2013 so according to it my warranty was expired already. i contacted the dealer from where i purchased the phone and they said they will look into the matter so i kept waiting for a response but till now my problem has not been resolved and my warranty is now expired and my phone is yet unrepaired . i want to push charges against the dealer because my phone's imei no. was registered already and against the company because according to purchase my warranty prevailed . i want justice now. my name -PRATEEK JAIN mobile no. -[protected] email- [protected]@gmail.com current location- delhi Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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