Sony India — Mobile not working properly bought in the month of sep 2015

Address:	Allahabad, Uttar Pradesh, 211003
Website:	www.consumercomplaints.in

I had bought my sony x peria c5 in sep 2015 in my name as sofia rahman but problem start occuring soon after the purchase phone started to hang n software problem some hard ware problems persisted n now some damage is dere on the screen as dere is a black spot on the screen which the sony service centre ppl r saying the screen has been pressed hard becoz of which this problem has now occured now i am really bad as being loyal customer of sony as i am using i more mobile of sony company u hav got sony bravia tv i[censored] want further details of the above products i can send them to you now my only request is to replace my phone instead of repairing it otherwise u will loose a brand loyal customer plz help me in solving my problem as i hav a very busy schedule as being the principal. Of a cbse affiliated school plz see to it as soon as possible n relace my phone thanking you. Sofia rahman address is 1 noorullah road guria talab khuldabad allahabad 211003