[Resolved]  Sony India — Mobile phone display issue

Address:Bangalore, Karnataka

I have purchased Sony Xperia M through eBay in march 2014 with 1 year Manufacturer warranty. 2 days back, I faced issue with display suddenly(After switching OFF the alarm, while doing this the display was fine). Display has completely stopped working with in 3 months of purchase. I have visited authorised Sony service center in jayanagar, Bangalore. I did not get any positive response for the same. The response i got is that may be i have pressed the display hardly than the usual way. Very much disappointed for the service provided with in the warranty period.I am writing this so that appropriate action can be taken from your end. As Sony Brand has its fame in market, this kind of response is not at all appreciated. I expect immediate action from your end which might restore the customer satisfaction that Sony is known for.
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Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
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