Sony India — MOUNT STAND INSTALLATION

Address:

Karimnagar, Andhra Pradesh

Dear Sir, I have bought a brand new Sony Bravia R412C LED TV from one of the show rooms at Karimnagar City on dt:16/05/2015. Subsequently I have called your company’s toll free number and requested them to send authorized person to install/ mount it over the wall at my home. They have told me that they are going to send the person within the 6 working days. It is almost 10 days now, but no body came to fix the TV. From last four days, I have been calling to the customer care, but they did not take any action about my problem. Hence I totally fed up with the service of the concerned persons of your company. So I want you to take necessary action immediately over the concerned person/s, whoever responsible for this negligence in servicing your valuable customer like me. If you let these kind of things to go on continuously, they will damage your company’s reputation in public. Regards, Akula Rajesh, [protected]