Sony India — Non-availability of spares for sony mini hi-fi

thampy k v

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

Respected Sirs, I have one Sony Mini Hi-Fi component system with model no MHC-VX8. The Lens ( VCD READER) is not working. The spare part is not available in Trivandrum, Kerala. The authorised service centre is also not willing to undertake the repair as the set is in show case. But I like this set very much and not willing to throw it. I want to get it repaired. Please help me to get the spares or for repair. My email id is [protected]@yahoo.co.in My mobile no. is [protected].

Was this information helpful?

No (0)

Yes (0)

Sony India customer support has been notified about the posted complaint.

Related Sony India reviews

View all 8014 Sony India Reviews

Comments

manengg

from Delhi, Delhi

Respected Sir/Madam,

I have one Sony Mini Hi-Fi component system with model no HCD-VX8. Initially I had a problem with the CD case not locking back. I had taken it to the authorized sony servie centre. They said they can't repair it even they didn't agree to have a look at it and see whether the problem is major or minor. They said no parts are available for this model. Later I got it repaired by some other generall service shop. But, there is another problem with sound output. Only one channel is working. When I took back the model again to service centre they said we cannot repair this as the parts are not supplied now. The pain is we do not get this part (STK) outside so that I can get it repaired outside. I like this set very much and I cannot dispose it. Please help me to get the spares or for repair. My email id is [protected]@gmail.com My mobile no. is [protected].