Address: | Dewas, Madhya Pradesh |
It is very sadly inform you that I purchased the above LED on 21st Oct 2014 from Indore.
But inspite of my regular follow up with Soni customer care and the merchant from where i purchased TV, it is not installed
by this time.
Few days back i got an SMS from Sony alongwith ID : 21797167.
Which i contact the person in Ujjain, they told me that Dewas (455001) is not under them and contact Sony for installation.
Again I contacted Sony and again I got another ID 21896237.
It is surprised to note that this ID also allocated to same party in Ujjain, who earlier denied to install the TV.
Now 6 days over, the TV is still in same pack.
I purchased Sony TV because of quality not only in performance, I believe Sony for their customer satisfaction.
Now I am fed up with all these. I am not getting any support from your Customer care. When I contact your customer care they don't have any satisfying answer. They just told me email sent for installation.
Please do the needful immediately. Was this information helpful? |
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