Sony India — not getting proper service and replacement phone from sony from one month

Address:

Dakshina Kannada, Karnataka

i have purchased a sony new z phone on 11-july-14 by payingrupees 26000 the phone got spoiled in five days like i was not able t here any calls or my voice to other there was a problem in mic. so i asked for a fresh new phone in same shop and they gave me a sealed new phone but that phone also had t same problem like above .n for this replacement they charged me 600 rupees from shop even i had bill and warranty. now i gave the phone to Sony service center manglore on 6th of august i asked for a replacement phone they gave me a phone but that was too old. so i again returned the phone on 9th of august n i asked for non damaged phone they only give very old phones as replacement so i wanted a new or a gud phone as replacement. please do something about this problem. now m not satisfied by Sony service so please take this complaint as serious n give me justice i am not getting a good replaced phone and from one month i am struggling to get my phone back and it cansuming my time and lots of money to because i travel from far place to the service center. nw i have the last option is indian consumer forum only so please take action on this compliant . i have all documents bills and compliant forms .for any more details required then please give me a call [protected] or dalmeida.[protected]@gmail.com