Sony India — Not providing good service

simplemdhu20

from Brahmapur, Odisha

Address:

Khordha, Odisha, 751015

This complaint is regarding the certified sony service centre of "M/s. HAPPY CARE SERVICES", Nayapalli, Bhubaneswar.my phone model is Sony xperia M2/DS.IMEI [protected].it is in warrany period.i gave my mobile for software update only.but they charged Rs170/- due to the red of water demarkation option in Mobile.There is no problem in my mobile.only i wanted to software update.is it right to charged money in my warranty period only for sofatware update?

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Sony India customer support has been notified about the posted complaint.