| Address: | Dakshina Kannada, Karnataka |
Am working middle class Indian. Am working in an IT firm having more than 2 lakh employees, all my hard earned money I spent
3 years back and brought a SONY – KDL46EX720 (MRP 89, 000/-). When question raised for a TV, I blindly went for Sony. This was the biggest mistake of my life.
In 3 years’ time I get shocker by the service guy. I quote “Sir, your TV panel is spoilt. Need a replacement and this might cost you upwards of 25, 000/- ” Are you serious?
Is the product even tested before delivering it to end user? Are we scape goats sitting here and opting for such a cheap built Sony?
If this was not because of a cheap panel you manufacture, then in no way within 3 years’ time this TV can show this problem.
I want a quick resolution to my problem. Am not ready to spend a single penny over this. Are you insane, 25% of new TV cost I need to pay to get
It repaired?
If I don’t get a response from CEO or whomsoever it concerns, all I am going to do is, post this (along with snap shots of the TV screen with horizontal black lines) in as many as social forums possible and also I tell this to my fellow 2 lack employees never ever go for Sony because of this problem. Was this information helpful? | 
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