[Resolved]  Sony India — Panel replacement

I am A.S.Muthanna, residing in Pollibetta, Coorg District, Karnataka. I had purchased a SONY 46" television exactly two and half years back. Since about three weeks the top half of the TV is blurr and visibility is very poor. On complaining the technician visited and advised that the panel (Screen has to be changed). This was too shocking for me, because I can not accept that the panel of a reputed Sony TV can give trouble in such a short time. He also said that the panel will have to be changed at a cost of Rs.28, 000/- which was a bigger shock for me. Kindly advise me in this regard and help me change the panel at a minimum cost. I suppose this is a very rare phenomenon for a SONY TV.

Awaiting a favourable response,

A.S.Muthanna.
Contact no. [protected]
EMail: as.[protected]@yahoo.in
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Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
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