Sony India — Pannel board of kdl-32ex520in5 not functioning

Address:Kolkata, West Bengal
Website:[email protected]

Sir/madam,
I have purchased a sony led tv, model no. kdl-32ex520in5 on dec 2011.
While i am starting the tv it is being srarted flickering/blinking and after few minutes the tv screen has been changed into black screen.
I have complained to cusromer care vide no.
34770300 & 36115407 and the engineer of technoplaza (authorised vendor of sony) said the pannel is not functioning & it should be changed which cost is rs.15584.
I think it is a manufactureing defect. we cannot expect a pannel board may be damaged within 5 years like a product of world famous tv company.
So you are reqested to please arrange to change the said pannel board in free of cost. every reputed company changed their defective product in free of cost.
Regards.
Souvik das
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Bought a headset and it is in very condition.
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Sony TV model Sony LED 81cm KLV-32R402A purchased on 23/08/2013 suddenly screen is black out and white linings are shown contacted customer care and technician visit home and said lcd panel needs to replaced. Now they say parts is not available, is it true for only 3 year old tv parts is decommisioned ?

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