Sony India — Parts are not available

Address:

Indore

I have a Sony Bravia Android TV for Model No. KDL-55W800D. Purchase year 2018, there front panel are damaged, i have raised service demand on customer care no.[protected], and he was provide the service center no. [protected] but he says the parts are not available on service center, and the company has stopped the making parts in this model. He has offered me replaced with a new tv 70-80% of amount, But i am not interested on this offer. Next day, I again call customer care no.[protected], but they are not positive response.

Please help me, I would like to repair my TV.