[Resolved] Sony India — Pathetic Services | |||
Dear Sir, Hi, I registered a service request on 17/08/2014 with ID 7089160 for my Sony Bravia Tv in which pictire is not clear. Following are the details regarding the complaint: Purchase date 12/01/2012 The job was attended by Mr. Kamal, M:-[protected] of Sony Service Centre, J-37, Ground floor, Rajouri Garden, New delhi 110027. After checking, he found that the lines on screen & screen panel needs to be replaced. So they have taken TV set to there rajouri garden centre. The TV set is lying with them since seven days. Every time I contact them, they say that the Main Board hasn’t arrived . When I contacted there manager Mr. Vijay on there land line[protected], Today, the service centre informs me that the part is not available. I would like to know why the spare part is unavailable and what am I supposed to do regarding this issue. Its only two years old model now, so I cannot understand why this problem should arise. I am losing my patience now and find myself in a fix. Hence, I request to resolve my issue immediately or I will be forced to go to consumer court and share my bad experience via social media so that atleast people will be cautious when they buy any product from you Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
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