Sony India — Pathetic services of Sony service centre!

Address:

Gurgaon, Haryana

Dear Sir/Mam I bought your so called flagship model i.e. (Xperia Z3) and within 6 months o[censored]se the battery of my Z3 has swollen.(Didn't expect this from Sony's flagship model!) I visited at your authorised service centre located at Sec-12, Gurgaon, the way i was attended by the person there was not satisfactory, he said that he'll have to keep my handset for a week to solve the problem, I said ok and was expecting that he would give me a standby handset but he didn't and when i asked for it then he strictly said(No! I don't have one right now and come back after 2-3 days). Isnt this ridiculous! How will I manage without a cellphone for a week?! I really didn't expect this from Sony. I'm really disappointed in SONY! And to be honest with you guys I was planning to buy an Iphone 6 that time but went for Sony but I feel now that i made a wrong decision, the service you guys give is really really PATHETIC! I would never go for Sony again! Thanks