Sony India — Phone not working

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, I have purchased 4 Pcs of Sony experia Z3 compact from dubai, 1 of the pcs which we purchased has lost it’s touch pad after 15 days o[censored]se, since that I am going to sony customer care centre but I am getting strange reply from your customer care, they are telling that they will not touch this pcs as this are purchased from Dubai- I was shocked by the reply. I was I phone user since 5 years, we whole family shifted to sony considering Z3 compact as better pcs but too my surprise your pcs is not working & neither I am getting any reply from your customer care. I am really helpless as of now, kindly advice what to do further. Awaiting for favorable response from Sony team. You can either write to me or you can call me. Regards, Pikesh With Regards, Pikesh Jain. For Kemy Steel 59/61A, C.P Tank Road, 2nd Panjarapole Corner, Mumbai:-400004. India. Tel No:-+[protected]. Mobile:-+91-[protected]