[Resolved]  Sony India — Polaroid Problem

Address:

Chennai, Tamil Nadu

I had registered a complaint (REf NO[protected] reg some surface developing on the Sony LCD TV bought about 3 years ago. The SErvice centre came back with a proposal to change the LCD panel at a price of approx Rs 11500/- MY question is, The TV was bought only 3 years (for which proof of the copy of the Invoice has been taken by the service team) . IS the life of the panel only 3 years. The service team is saying they are awaiting the reply from the Sony Office, but no reply received so far. Every day I call up the service team and the same reply is receive, tehy will come back once the reply is received but so far no reply received. Will anyone in Sony India focus on this complaint and respond to my query?