Sony India — Poor after sales service

Address:411030
Website:support.sonymobile.com

Phone is not functioning. Authrorized service center responsed as "repair is not possible, only can replace". This was not told to me while buying product. When contacted the helpline email/contact, their satisfactory response is still awaited which was supposed to be delivered within 48hrs. (72hrs already over)
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Please rethink while buying Sony phones as the surprise facts after sales are quite annoying.

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