Sony India — poor quality of bravia tv

Address:

361, KPC NAGAR, VELLAKOVIL, Erode, Tamil Nadu, 638111

I have bought sony 43w800d bravi tv on 05/01/2017 from a retail shop. After 1 year tv dint switched on and red led was blinking and hence i made complaint to customer care and they sent service technician to resolve the issue and was charged 1000 rupees.

Now again am facing issue with the tv. This time am getting white screen alone and no further display. Service technician visited my place checked the tv and said a particular board has to be replaced which will cost rs. 4000/-.

My major concern is is this really sony???

Within 2.6 years 2 issues has been faced and that costs rs.5000/- every year am spending for repair of tv.

What is the quality of sony???

Even 3rd brand wouldn't have made me suffer like this every year and eating my pocket.

Am completely dissatisfied with the quality of the tv and i cant keep on face issues every year like this.

I need proper action to be taken on this or i have to face it legally as the products quality is so worst.

Complaint id 56315452

Regards,
Saravana kumar r d,
[protected] / [protected]