[Resolved]  Sony India — Problem in camera

Address:Meerut, Uttar Pradesh

I purchased Sony Xperia m on 6/04/2014 with android version 4.2.2. Recently I upgraded it to android version 4.3 after which the camera became very unclear and captures blurred images. However the camera video quality is satisfactory. I took it to Sony service center and they, without even examining it properly, said that there are scatches on the glass and the replacement of glass will charge a sum of Rs. 1200. Literally, the glass has a very thin like which cannot be considered responsible for the blurity of camera. The camera even does not work properly in low light, even in night mode. Ironically, the thin line does not affects the video quality but affects only images. Sir please help the needy, i am very disappointed with sony Mobile phone...
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Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Oct 02, 2014
Updated by Deego
P.S. the handset is in warrenty

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