Sony India — Product life span below the rated life.

Address:

Chennai, Tamil Nadu

My sony bravia LCD TV model no:KLV-32W400A IN5 S.NO.:1201072 PURCHASED ON 09/05/2009 Has given me problem after just six years where the display goes crazy.We gave this to the sony service (DIGITAL VISION, 44, VEERAPPA NAGAR, 2ND STREET, ALWARTHIRUNAGAR, CHENNAI)FOR SERVICE and they have given an Estimate of INR 25000 which is a very high price. For this price I can buy a new TV with a few extra buckS. I have been a customer of sony for the past 20yrs, in which for the FIRST TIME SONY HAS MADE ME REGRET FOR CHOOSING THEIR PRODUCT.PLEASE GIVE THE CUSTOMERS A BETTER SUPPORT. IF YOUR THINKING OF IGNORING THIS COMPLAINT NOW WOULD BE THE RIGHT TIME ERASE THAT THOUGHT. AT THIS RATE YOU WILL DEFINITELY LOSE YOUR CUSTOMERS BECAUSE OF LACK OF QUALITY IN PRODUCTS AS BEFORE AND HUGE AFTERSALE SERVICE EXPENDITURES.REPLY AT THE EARLIEST.