Sony India — Product Warranty, User manual and other spare parts are not available in Sony Bravia LED KDL-42W700B | |||
I have purchased sony bravia led tv from Vasanth and CO, Tnagar, Chennai on 02-jun-2015, bill no [protected]. At the time of Demo and installation done by Sony technician, we came to know from him that there is no product warranty card, user manual, wall mounted supporting bush and other parts. So I went to my dealer Vasanth and CO, T Nagar next day and asked about these details to Salesman Mahesh, he told the request will be raised to Sony to get the warranty card and user manual. But after several follow up calls to him, till now we did not receive it. It was told me by him that the sony service center will be sending warranty to my residential address. As of now, seems no actions has been taken against my request. I don't understand how come the product warranty card and manual is missing from the TV Pack. Please consider my request and take the necessary action. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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