[Resolved]  Sony India — providing worst service of sony and its centre

Address:Chandigarh, Haryana

I vardan r/o #657 himshikha near pinjore distt panchkula, mob no: [protected]...i bought xperia ZL serial no [protected], on 11/02/2014 from ambika enterprises, sco 42, sector 11, panchkula, with 6 months accidental warranty and 1 year warranty, on 04/06/2014 i found that the fiber sheet on the left side is been automatically removed, then i concernd my nearest service centre ie MODERN AKM ELECTRONICS PVT LTD, sco 144-145 sector 34 A, 1st floor chandigarh. i came in touch with mr naveen, he tolds me that 1st he wants to gave up mail to headoffice and ask for the approval and he tolds me to gave call or concern him after 2 or 3 days, on 09/06/2014 i came in touch with mrs nisha and mr naveen they told me that my handest is been approved by sony, therefore my set is been replaced by another one wiyh in 7 days, she also issue me a standby set, after that on 13/06/2014 i gave up call to service centre, i got very shocking reply that my handset is not been approved till now, concern after 4 or 5 days, i get in touch with both mr naveen an mrs nisha, both via telephonic converrsation, , by 14/06/2014 till now centre is doing harasment. and not reparing or replacing my handset. my handset is been registerd under job card no w[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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