Sony India Pvt Ltd — Refund of cost and compensation for defect in servicesCOLOUR TELEVISION SONY MODEL KDL 46 W 700 A

Address:	Ahmedabad, Gujarat, 380015
Website:	www.sonyindia.co.in

I Rakesh N shah, 12 sundaram Bunglows satellite Ahmedabad-15 Mobile [protected]., had buy Model SONY bravia KDL 46W700A(sl no 4307843) Cost Rs. 81000/- purchased ON 13OCT2013 from starting the picture quality was not Good, the picture was interrupted frequently and Auto on off problem were observed and reported on phone to shop keeper they inspected and told it may due to network/signal, we misunguided that poor picture quality due to signal, the channel videocon D2h(Cust ID[protected] were report fault of TV, so we complained the sony centre at Ahmedabad after the contineous efforts they were listen after long time spell, latest on 5 oct2015 sony accepted the piece for service vide job J52461541 the company they told to deliver on 10oct15 but fail on enquiry, admitted the fault for panel and is under company warranty and they will replace free but will take more time as part is not in stock and also charge service, transportation, inspection etc. sony Also need for more 15 days time to supply part, we are not in position to wait due to family demand for entertainment. I want replacement as New fresh piece due reasons, 1. not enjoyed a Good product after spent Rs 8100 . 2. The warranty panel which refixed or raplaced is not assured and future we have to spent lot of amount for fault.3 The shop keeper had given us inspection of piece sl no 4301526 and supplied sl no 4307843 the defective piece. 4 the stress provided during view the TV and defect in services to extend help during the valid periods of 2 years 5. The uncertain period for repair being asked.6 The life of repair piece will at my risk .I want Justice for NEW Piece allotment and compensation for hardship difficulties created by sony TV product. Rakesh N Shah Mo [protected]