Sony India — Rebooting problem not being addressed

Address:	Dharwad, Karnataka, 580007
Website:	www.sonyindia.co.in

Sit I had purchased a sony bravia 26 inches from a dealer at dharwad karnatak. After the expiry of warranty the tv started to reboot whenever tried to switched off from remote. After sending it for servicing the tv worked fine for 2 weeks or so. The probl reoccured. The service guy then says that the power supply is a problem and has to be replaced. The cost would be around 6000 rupees. I tried to contact sony india on toll free no. But they were and are not reachable even now. My constant Mail to their id Sonycare centre was not fruitful. Then I started to search on websites about the Rebooting issue globally. O also sent n no of tweets to sony care. Then one day last month the sony authorised dealer contacted me and says that the minimum service charges for the tv would be 5000 (five thousand minimum.). Now how is that the service engineer announcing the amount without looking at the tv. Now he wants to look at my tv. I am not inclined to take my tvyo his service centre. Since the tv has to be first inspected and then he canals his comments. Also the person at the service centre is a different one. I have explained the problem to him. He immediately says that te cost of servicing would be around 6000 rupees. Now what my fault here . Is it because I went to a authorised centre that these sony people r harrasing. Pleas treat this as a complaint and i pray for justice from u