Sony India — regarding my broken glass of sony xperia M2

Address:New Delhi, Delhi

Hi, I broke my sony xperia M2 dual on July 4th 2014. It's 28th of July and I have not received a single detail about my phone. I have given my phone to get repaired in Ramphal Chowk Sony service center. You can pull out my details with my phone number i.e. [protected]. Since then day I gave my phone to them they have been very lenient about it. for the first 15 days there was no update about my phone. They were not responding to my calls. Once they did they spoke to me rudely. Sony itself is a big brand name and with such pathetic service given by negligent people are ruining its reputation. I just want to say that this should not happen as customers feel helpless.
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worst, pathetic

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