Sony India — Related to repair of sony bravia LED T.V. of Mr. Bhanu Prakash [protected]

Address:Faridabad, Haryana

Sir, I was facing problem in my LED T.V. model no. KDL-40EX520 and called your service centre for repair. Mr. Anup Mishra visited and informed us that its chowk -coil is faulty and need to be sent to your service centre at NIT Faridabad.As per him total app. expense will be Rs. 2000/-.As per his guidance we took our T, V, set to your service centre . The service centre neither gave us any estimate of repair and on inquiring after two days informed that their is problem in the panel of our T, V, set and they have sent our case for discount to the company without giving any such information to us.It means they have changed or replaced our panel and defrauded us. Please inquire from this sai electronics, NIT Faridabad that how our panel got defects whereas the visiting person informed that the problem is only in chowk coil ?
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Sony India customer support has been notified about the posted complaint.
Oct 10, 2016
Updated by meenu salwan
no action taken against our complaint so far.
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