[Resolved] Sony India — remote not delivered with tv | |||
i purchased sony bravia kdl 32w700b TV from reliance digital on 12-2-15. but they did not dispatch remote with this smart tv. guy who came in to install tv only opened the box. sony service centre of our city says it is responsibility of seller to deliver remote & the seller i.e. reliance digital says it must have been kept somewhere. now they have given me an old remote which is not completely in verse with my tv. only a few functions like on-off channel, input change can be done. my mob. no. and mail id are on the bill Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
my remote is pending what can be worse than that
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Reply
Dear Mohammed Arif,
Sincerely apologize for the inconvenience caused and thank you for sharing your contact number with us. Our team will get back to you shortly and provide required assistance.
Warm Regards,
Reliance Digital
Sincerely apologize for the inconvenience caused and thank you for sharing your contact number with us. Our team will get back to you shortly and provide required assistance.
Warm Regards,
Reliance Digital
Dear Mohammed Arif,
We believe our team has got in touch with you and your concerns have been addressed. Do let us know if there is anything else we can help you.
Warm Regards,
Reliance Digital
We believe our team has got in touch with you and your concerns have been addressed. Do let us know if there is anything else we can help you.
Warm Regards,
Reliance Digital
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