[Resolved]  Sony India — replacement under warranty

Address:

Ghaziabad, Uttar Pradesh

Sorry to mark you on this mail. I thought its better to inform you., we have had superb products from SONY the below experience really changes how SONY treats its customers. I am not sure if there is anything you can do. But its always good to know the feedback and take action if you feel its neccessary. Wishing you and your team all the best. i presume you are not interested in addressing the issues and you are okay taking the issue to the highest authority good luck for sony . this is horrible for a japanese company which i had always had on high regard. Not any more with the kind of respoonse Sony care is no sony care any more. Sony actually does not care. enclosed all the details of my lap top. I bought this laptop in may from 82-83 vajay block, laxmi nagar, delhi pin code is 110092, bill no ln/3737 on date 20 may 2012 PRODUCT NAME -SVE14A1SFNB; PRODUCT CODE -S4301362;PRODUCT SREIAL NO-0000058 AND EXTENTED WARANTY PACK SERIAL NUM 170909 VALADITY TILL -19/05/2015. and since then have been having problems ragarding mother board, hard disk speaker, usb port, display, 2 laptop hing all therse can be change in my laptop but still it does not work properly atomatic sut down slow process these type of prob i face all the time . i thought sony is the best so i buy best laptop at the time in the market at price 540000, so nothing can good for me because all the time my laptop in the service center .to solve one prob it take 30 to 45 days so i frastated to bye your laptop I could not use the laptop. i can not use my laptop properly for the perpose that i can buy i doing b.tech so laptop is very usefull for my future but i can not have any benifit to buy our product . I want a money back on the laptop and will give this machine back and compensate for all the losses that has happened. i[censored] not taken action fast then i complain consumer forum and i give my best to do to resolve my solution ...because it my 7th time to complain u not take any action