[Resolved]  Sony India — service centre behaviour

I submitted my phone to fortune service centre on 1st of september 2014 and they told me that it would be repaired within a week.Its more than two weeks now and still it has not been delivered by service centre.Whenever I am asking them they are giving the reason that they have sent the phone to Ranchi and they have not dispatched the phone phone after repairing it.When I called on the toll free number I got the reply that my phone is repaired I can receive from the service centre but when I asked the the person to whom I submitted my phone he said still my phone is in Ranchi.I am totally annoyed with the attitude of the servicing staff. my jobsheet number is W[protected]. Sony Xperia M c1904
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information