Sony India — Service Request not fulfilled for 1 week

Address:	New Delhi, Delhi, 110074
Website:	www.sony.co.in

My laptop is under "On-site Warranty" period. There is no display on the Laptop. I had registered the complaint with the Sony Customer Care on Tel. No. [protected] on Monday, 16th Nov. 2015 vide complaint No.[protected]. They had told that within 48 hours the Engineer will visit. But nobody turned out. Then again I called on Thursday morning, i.e. 19th November 2015. That time they had given the Contact No.[protected] of the Service Centre M/s Club Electronics, South Extension, New Delhi. When I contacted them they told that by the evening the Engineer will visit us. Regret to inform you that even one week has been passed nobody respond to our complaint yet. I am unable to do my day to day activities for the past 1 week due to the non-functioning of my laptop.