Sony India — Service ticket[protected] /[protected] Please escalate ASAP

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Varanasi, Uttar Pradesh

Subject: Re: Service ticket[protected] /[protected] Please escalate ASAP To: sony.[protected]@ap.sony.com Date: Tuesday, 28 July, 2015, 10:23 AM Hello Team, 02632797 was resolve but after 1 day we are facing issue again. I am freustrated about service provided by Sony and its very poor service. I am waiting to visit service engineer and resolve issue ASAP. Team- I am using SONY and preferred to buy SONY products but I have faced this long issue and thinking to buy or not in future now. Also If it will take long time then I have to log a complaint in consumer forum now as issue was not solved properly. Please escalate this issue on priority and provide service ASAP. Thanks & Regards, Rajendra Singh [protected][protected]---- On Thu, 23/7/15, rajendra rawat wrote: Subject: Service ticket[protected] Please escalate ASAP To: sony.[protected]@ap.sony.com Date: Thursday, 23 July, 2015, 11:10 AM Hello Team, I have talked with Ashish Srivastava in Customer support regarding Service ticket[protected]. This ticket was opened on 6th July and still opened. I want to know why this service ticket pending from more then 17 days. We are expecting quick service response from Sony India. I am unhappy about service from Sony india and please escalate this ticket to higher management and do the needfull ASAP. I am expecting to rectify the issue ASAP and for future please guid your team how to happy the customer. If ticket will not rectify ASAP then I have to log a complaint in consumer forum about delay. Thanks & Regards, Rajendra Singh