Sony India — Smartphone services

Address:

Lucknow, Uttar Pradesh, 226001

Imei [protected]
Job sheet no. w[protected]
Dear sir,
I had given my handset sony xperia e2115 to "aditya info solution b11 tilak marg dali bagh lucknow - 226001 up" which is authorised service centre of sony on 24/06/2016.
Sony service centre executives very ill mannered they don't pick up phone. i had called them several times on[protected].
After submitting my handset to them they told me that it would be repaired in a week but 20 days has been passed and service centre executives saying to me that it is under process and it will take more than a week again. but problem in my handset is only "battery drain issue, hanging issue and also poor battery backup issue". for this much issue any service centre takes only a week to repair but 20 days has been passed and yet my handset has not been repaired.
We request u to kindly take the issue with the company and penalise them for their misdeed.
Yours sincerely
Neeraj kumar shukla
Ramnagar barabanki up - 225205
Mobile no. [protected], [protected]