Sony India — Software downgrade

Address:Hyderabad, Andhra Pradesh

Hi.

I have a sony xperia Sola mobile.
as per the new update of ICS i update my device.
But it is not at all supporting this device.
I have seen lot of complaints in the online about this,
And i approached Service centre but they have demanded for 350/- for downgrade and saying my device is out of warranty.

If the upgrade is not working properly the why should they have released the update and again for downgrade why they are asking for money?

This is all cheating and they are not trust worthy.

Better everyone should stop buying Xperia Sony devices.

Worst customer care services.

Just now i talked to customer care guys
Concern persons: Sumair and Sanoop
Reference number: [protected]

And they are not at all responsive to my complaint.

They don't know even hot to understand a customer.

Please help me to downgrade my device

Mail: [protected]@gmail.com
number: [protected]

Thanks
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information