[Resolved]  Sony India — Sony 46 inch LED poor product & extremely Poor service

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Chennai, Tamil Nadu

i had purchased a Sony LED TV 46 Inch on Oct 2011. the first week ater purchasing the TV it showed a WHITE line in the centre due to which my TV was replaced under warranty. Feb 2014 i had a problem again and this time i was told the HDMI Board conked off and i had to cough up INR 10, 835. post this board being changed i have been experiencing frequent restart problem and the service centre ignored it stating this is due to fluctuation of electricity. quite surprised on how a high end TV could have such issues. post writting several emails to SOny and repeated follow through with the service center there was NO MEASURE taken to identify the problem. i had recorded the TV restart problem and mailed the video to sony and showed it to the service center and still i heard nothing from them. finally on Oct 15 2014 my TV went blank which now forced the service engineers to investigate the problem and believe in the truth that the TV had a problem last 8 months. now they come back to me stating the the power board and the backlight board have to be replaced. 3 boards getting bad and having to be replaced in just 3 yrs of time and no response from Sony and the service center is really frustrating. my complaint number with sony is 17427730