Sony India — Sony bravia 32 inch lcd panel fault

Address:

Ranga Reddy, Andhra Pradesh, 500084

Hi,
We had purchased the sony bravia 32 inch LCD approx-27k in March 2012 in vashi. Immediately withing one year we started to face problem on screen due to defective panel luckily as tv was in warranty period the panel was replaced without cost and we paid more and got an extended warranty.However the warranty expired on May 2015 and yesterday that is 6th march 2016 my i am again facing issues with my tv screen and now it looks like it will cost me approx 12000/-. Why should changed it and not buy a better led like LG. This is the most disappointing service and not expected from brands like sony. we consumers blindly buy products assuming big brands like sony will have only best quality products but such incidents (repetitive) are a slap to stupid consumers like us. Now i urge you to either look into this issue of repetitive faulty pieces or i will have to take matters to consumer court as well make sure me and anyone related to me will not buy any sony product hence forward.

completely disappointed and frustrated consumer,
Apurva kulkarni
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[protected]@gmail.com