[Resolved]  Sony India — Sony Bravia 32" TV Model 32EX650

Address:Kolkata, West Bengal

I have purchased the above TV in the year 2012 and recently started getting vertical lines on he screen. Logged a call with sony service ob 17/09/2012, job no 20985606. The TV got picked on 20/09/2014. Now he service provider states that the panel is to be replaced. Since the panel has a 2 year warranty they said since the panel is not available in India or Singapore, i have to wait till Sony decides on what they can do. Repeated call to customer care does not help. The company service has gone to the dogs.. In future i have pledged never to buy any sony product. Worthless service by the company... The dealers behaviour is also very insulting.. Dealer TeknoIndia, salt lake, kolkata, Mr Samiran Das. Never buy any Sony product.. They are now running a scam business of conning innocent customers by selling cheap products at high price. I paid 43000 for my TV. If you need further details, do not hesitate to write to me. Sanjay kolkata [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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