[Resolved]  Sony India — Sony Bravia Complaint against NRI Electronics

Dear Si/Madam. I bought a TV of Model no;KLV-40N*500 and serial no:2367911 three back from Navrang Electronics at Laxminagar Delhi. Now we have shifted to Crossings Republik Ghaziabad.And Around 24 Nov'14 I filed the complaint for my TV as display is out from my TV and one of your executive has come from your dealer i.e NRI Electronics in Ghaziabad to check the status after launching the complaint vide complaint no is id ;22569306. He confirmed us that some part of your TV was disable and we have to intstal the new part in your TV which worth of Rs8500/- and we will take your request forward it to concern department and it will be re-install in next 8 days. from 24 Nov'14 to till date none of your executive has visited at our place with that new part. Though we regularly received the call from NRI Electronics stated that sir, your part is on the way and we will install it soon. Yesterday i got the call on my cell [protected] from them that we have to take your TV with us and that part will repair at our services center. We are unable to provide you new part. So please confirm by when our executive can visit at your place. I Said am not in favour to give my TV at your shop. since you people are committed me to either put the new part or can repair at your residence. How can your statment got changed after 1month. Sir, i request you to check the same and try to available the new part as we are ready to pay the amount with their service charges. This is a complete harassment from your dealer NRI Electronics. Take suitable action and do the needful on top priority. Waiting for the immediate revert.!!! Thanks & regards Harish sharma [protected] Flat No -1002. Panscheel welington Crossing Republik Ghaziabad.