Sony India — Sony bravia klv-32r402a in5

Rishabh Singh Chandel

from Mumbai, Maharashtra

Address:	Sirmaur, Himachal Pradesh, 173025
Website:	www.sony.co.in

I bought a sony bravia klv-32r402a in5, serial no. 4304964 on 12th oct, 13 from electro world, paonta sahib, himachal pradesh. the display panel turned out to be faulty and this was noticed within a few days of the purchase. the repairman turned up twice after a complaint was registered and diagnosed that the dispaly panel was faulty and will have to be replaced. he took a few hundreds as his fee both times. the display panel hasn't been changed still, even after approx two years. i request the company to kindly ensure that the display panel is replaced at the earliest and that this action be carried out free of cost because the complaint was lodged well within the warranty period and the delay in replacement has been from the company's side.

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Comments

Kishorramteke

from Ghugus, Maharashtra

I have purchased the w950c 43 inches andriod tv last year in august . Its adopter found faulty said service center man in nagpur i just want to know the cost of new adopter and where it wiil be available

Yatish Achar

I bought it 18 Its months back. Its not functional for last a week. Some problem in plugging the cable. can it be repaired?

Rishabh Singh Chandel

from Mumbai, Maharashtra

The Sony guy called up my father and promised to come the other day. A week has passed but no one has turned up. I think I am going to file a proper complaint against you Sony India. This is atrocious customer support. You people are making a fool of the customer. Never again in my life am I going to buy a Sony product and I'll recommend the same to my peers and colleagues. Thanks a ton!